Kent County Council (11 001 504) [2012] MHLO 101 (LGO)

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"In her report concerning the elderly woman's residential care payment, the Ombudsman says: 'The Council’s internal guidance said that staff could only use the Council's own homes, or places it had 'pre-purchased', or community hospitals. The requirement to offer service users a genuine choice of placement when they are assessed as needing residential care is enshrined in law. The guidance did not adhere to these principles.'"

Text of decision

Text:Text of LGO decision: Kent County Council 11 001 504 [2012] MHLO 101

External link

Not on Baliii - no transcript.

LGO website